Shipping policy

Shipping Policy

Last updated: October 3, 2026

Thank you for ordering from DYKore Impressions. This policy explains how we process, ship, and handle delivery concerns for DTF transfers, gang sheets, custom apparel, personalized gifts, and other products.

Order Processing

Most products are printed, personalized, or made to order. Production begins after we receive:

  • Successful payment

  • Complete order information

  • Print-ready artwork

  • Approval of any required proof

Estimated production times may be displayed on the product page, at checkout, or in your order confirmation. Production time is separate from shipping time.

Orders placed on weekends or holidays may begin processing on the next business day. Artwork problems, proof delays, large quantities, material availability, and seasonal demand may extend production time.

Shipping Rates

Available shipping methods and charges are calculated at checkout based on the order’s destination, size, weight, and selected service.

Any promotion offering discounted or free shipping will be subject to the terms shown with that promotion.

Shipping Destinations

We ship to eligible addresses accepted during checkout. Customers are responsible for providing a complete and accurate delivery address.

If checkout does not accept your location, contact us before ordering to ask whether another delivery option is available.

Estimated Delivery Times

Delivery estimates begin after production is completed and the order is accepted by the shipping carrier.

Estimated delivery dates are not guaranteed. Weather, holidays, carrier disruptions, high shipping volume, and other circumstances outside our control may cause delays.

Order Tracking

When tracking is available, the tracking information will be sent to the email address or phone number provided with the order.

Tracking updates may take time to appear after a shipping label is created. A label marked “created” does not always mean the carrier has received the package.

Address Changes

Review your shipping address carefully before completing checkout. Contact us immediately if a correction is needed.

Once an order has entered production or shipped, we may be unable to update the address. Customers may be responsible for additional costs caused by an incorrect or incomplete address.

Returned or Undeliverable Packages

If a package is returned because of an incorrect address, unsuccessful delivery, refusal, or failure to collect it, we will contact you to discuss reshipment.

The customer may be responsible for additional shipping charges before the order is sent again. Original shipping fees are generally non-refundable unless the return resulted from our error.

Packages Marked Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it:

  1. Confirm that the shipping address is correct.

  2. Check around the delivery location.

  3. Ask household members, neighbors, or building staff.

  4. Contact the shipping carrier for additional delivery details.

  5. Contact DYKore Impressions promptly if the package remains missing.

We will assist with available carrier information or claims, but we cannot guarantee replacement or reimbursement for packages confirmed as correctly delivered.

Lost Packages

If tracking has not updated or the package appears lost, contact us at dykoreimpressions@gmail.com.

We may need to open an investigation with the carrier. Replacement or refund eligibility will depend on the investigation, shipping service, insurance coverage, and applicable law.

Damaged Shipments

Inspect your package immediately after delivery. If it arrives damaged, contact us promptly and provide:

  • Your name and order number

  • Clear photographs of the damaged product

  • Photographs of the shipping box or mailer

  • Photographs of the shipping label

  • A description of the damage

Keep the product and all packaging until the claim is resolved. Discarding packaging may affect the carrier’s ability to investigate the damage.

Incorrect or Missing Items

If your order contains an incorrect item or something is missing, contact us promptly with your order number and photographs of everything received. We will review the order and provide the appropriate next steps.

Split Shipments

Large orders or orders containing different product types may arrive in separate packages. When available, tracking information will be provided for each shipment.

Shipping Delays

We work to fulfill orders within the estimated timeframe. If a significant delay affects your order, we will communicate available options in accordance with applicable requirements.

Contact Us

For shipping questions or delivery assistance, contact:

DYKore Impressions
Phone: (217) 819-7885
Email: dykoreimpressions@gmail.com
Location: Illinois 61822, United States